Knowledge Center
Frequently Asked Questions
Everything you need to know about our OEM & private label manufacturing services — from materials and MOQs to shipping and quality control.
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01 — Overview
General Information
Proway Gear is a dedicated B2B sportswear manufacturer specializing in OEM and private label production for brands, retailers, and distributors. We develop and produce performance apparel across multiple categories, including activewear, teamwear, and custom sports garments.
Our role goes beyond basic manufacturing. We operate as a full production partner — managing the entire process from concept development and sampling to bulk manufacturing and export. This structured approach ensures consistent quality, accurate sizing, and reliable production timelines across every order.
By working directly with clients and maintaining in-house control over key production stages, we eliminate dependency on intermediaries, allowing for better communication, faster turnaround, and greater consistency in repeat production.
We are a direct manufacturer with in-house production capabilities, not a sourcing or trading company. All key stages — including pattern development, cutting, printing, stitching, branding, and finishing — are handled within our controlled production environment.
This structure allows us to maintain strict quality control, reduce dependency on third parties, and deliver consistent results across repeat orders.
Our production facility is based in Pakistan, a globally recognized hub for performance apparel manufacturing. We operate with an export-focused model, supplying clients across international markets.
Our logistics and documentation processes are structured to support smooth cross-border transactions, ensuring reliability regardless of destination.
We work with both emerging brands and established companies. For startups, we provide a structured development approach to help transform ideas into production-ready products through sampling and technical refinement.
For established brands, we focus on scalability, consistency, and repeat production — ensuring that quality, fit, and finishing remain uniform across larger volumes.
We typically work with sportswear brands, fitness labels, teamwear suppliers, retailers, and distributors looking for reliable OEM or private label manufacturing.
Our clients range from small businesses launching new collections to established brands requiring consistent, scalable production across multiple product lines.
We specialize in sportswear, activewear, fitness apparel, and teamwear. This includes products designed for training, competition, and everyday performance use.
Our experience across these segments allows us to adapt to different product requirements — from lightweight performance fabrics to structured garments with advanced construction and branding elements.
Yes, we operate as both an OEM (Original Equipment Manufacturer) and private label manufacturer. We produce garments based on your designs, specifications, and branding requirements.
This includes full customization of fabrics, fits, colors, prints, labels, and packaging — allowing you to build and scale your own brand without relying on pre-made or generic products.
Our focus on structured production, consistency, and direct communication sets us apart. We operate as a manufacturing partner rather than just a supplier, ensuring every stage of production is aligned with your product requirements.
With in-house control over key processes and a clear workflow from sampling to bulk production, we deliver predictable quality, transparent timelines, and reliable repeat orders — which are essential for growing brands.
Yes, we handle all major stages of production in-house under controlled processes. This includes pattern development, cutting, printing, stitching, finishing, and quality checks.
Managing production internally allows us to maintain consistency, reduce errors, and ensure that each product meets the required specifications before shipment.
We ensure consistency through a structured production workflow and quality control system. Each order follows defined steps — from approved samples and specifications to monitored bulk production and final inspection.
By maintaining standardized processes and documentation, we are able to deliver consistent sizing, finishing, and overall product quality across repeat orders.
02 — Production
Products & Capabilities
We manufacture a wide range of performance sportswear and activewear products using a full cut-and-sew production process. Our core categories include jerseys, tracksuits, hoodies, sweatshirts, t-shirts, shorts, leggings, compression wear, gym apparel, and team uniforms.
Each product is developed based on client specifications rather than pre-made templates. This allows full control over garment structure, panel construction, fit, fabric selection, and finishing details. Our manufacturing approach supports both single-category collections and complete product lines.
Yes, we manage all major stages of production through controlled in-house processes. This includes pattern development, fabric cutting, sublimation printing, stitching, branding application, finishing, and final quality checks.
By maintaining control over these stages, we reduce reliance on external vendors, which helps ensure consistency in product quality, sizing, and finishing across all orders. This is particularly important for repeat production, where maintaining uniformity across batches is critical for brand consistency.
We offer full customization across all key elements of sportswear production. This includes fabric selection, garment construction, panel design, color combinations, printing methods, logo placement, labels, trims, and packaging.
Clients can provide complete tech packs or initial design concepts. Customization extends beyond surface-level branding to the overall fit, structure, and functionality of the garment — allowing brands to create unique products tailored to their market positioning.
Yes, we offer multiple branding and decoration techniques. Sublimation printing is one of our core capabilities, widely used for teamwear and performance apparel due to its durability and full-coverage design flexibility.
In addition to sublimation, we provide screen printing for bold graphics and embroidery for premium branding elements. We also support heat transfer and other application methods where required. The selection of method depends on fabric type, design complexity, and intended use.
Yes, we specialize in manufacturing based on client-provided designs and technical specifications. If you have a detailed tech pack, we follow it precisely to develop samples and production outputs that match your requirements.
If your inputs are at an early stage, we assist in refining the design into production-ready specifications. This includes adjustments to construction, sizing, and materials to ensure the product performs well during manufacturing and usage.
Yes, we assist with fabric sourcing based on the performance, durability, and cost requirements of your product. We work with a range of materials commonly used in sportswear, including polyester blends, cotton blends, stretch fabrics, and moisture-wicking performance textiles.
If specific fabric compositions are required, we source accordingly or recommend alternatives that meet similar performance standards. Material selection is guided by the intended use of the garment — training, competition, or casual wear.
Yes, we support both limited product ranges and large-scale collections. Whether you are launching a focused product line or managing multiple categories, our production system is structured to handle varying levels of complexity.
For smaller ranges, we focus on precision and development accuracy. For larger collections, we ensure consistency across all products by following standardized production workflows and quality control processes.
Yes, our production processes are aligned with internationally accepted quality standards for apparel manufacturing. Each product goes through structured quality checks at different stages, including material inspection, in-line production monitoring, and final inspection before shipment.
We follow defined specifications for measurements, stitching quality, printing accuracy, and finishing. This ensures that each batch meets the required standards and remains consistent across repeat orders.
Yes, we are equipped to handle bulk production for brands that are scaling their operations. Our production setup is designed to maintain consistency and efficiency across higher volumes without compromising product quality.
We manage production planning, workflow distribution, and quality control to ensure that large orders are completed within agreed timelines. Repeat orders are handled with reference to approved samples and specifications to maintain uniformity.
Yes, we support complete product line development, from initial concept to final production. This includes assistance with design refinement, sampling, material selection, branding integration, and bulk manufacturing.
Our goal is to provide a structured and streamlined process that allows brands to develop multiple products under one coordinated system, ensuring consistency in design language, quality, and production standards across the entire collection.
03 — Design
Customization & Design
Yes, we manufacture directly based on client-provided designs, tech packs, reference samples, or even initial concept sketches. If you have a detailed tech pack, we follow it precisely to ensure that the final product matches your specifications in terms of construction, sizing, materials, and branding.
If your documentation is not fully developed, we assist in refining it into production-ready specifications. This structured approach ensures accuracy during sampling and consistency during bulk production.
Yes, we provide in-house design and technical support for clients who need assistance developing their products. Our team can help translate ideas into production-ready designs, including garment structure, panel layouts, color combinations, and branding placement.
This support is particularly useful for startups or brands without a dedicated technical design team. Our role is to support your vision, not replace it — ensuring that every product remains aligned with your brand direction.
We offer full customization across all aspects of garment development. This includes fabric selection, fit and sizing, panel construction, stitching details, color combinations, printing methods, logo placement, labels, trims, and packaging.
Customization is not limited to visual elements. We also adapt garments based on functional requirements such as performance, durability, and comfort. Our process ensures that every product is built according to your specifications rather than modified from pre-existing templates.
Yes, fabric and material customization is a core part of our manufacturing process. We work with a wide range of fabrics including polyester blends, cotton blends, stretch materials, and performance textiles such as moisture-wicking and breathable fabrics.
Colors can be matched according to your requirements, including custom shades for branding consistency. We also assist in selecting materials based on the intended use of the product, ensuring the right balance between comfort, durability, and performance.
We offer a wide range of branding options including sublimation printing, screen printing, embroidery, heat transfer, woven labels, printed labels, neck tags, hangtags, patches, and custom packaging.
Branding can be applied at multiple points on the garment depending on design requirements. Our process supports both subtle branding for minimalist designs and bold branding for high-visibility products.
Yes, we work to match your brand colors and specifications as closely as possible using approved references such as Pantone codes, digital files, or physical samples.
During the sampling stage, we verify color accuracy and make adjustments if necessary before moving into bulk production. This ensures that the final output remains consistent with your brand identity across all products.
Yes, we provide size grading based on standard international sizing or custom size charts provided by the client. If required, we can develop sizing structures tailored to your target market.
Fit samples are used to verify sizing and proportions before bulk production begins. This ensures that garments fit correctly across all sizes and maintain consistency within the size range.
The process begins with your design input, which is converted into technical specifications and patterns. A sample is then produced based on these specifications for review and approval.
After feedback is received, revisions are made if necessary until the sample meets your requirements. Once approved, the sample becomes the reference for bulk production. This structured process ensures any issues are identified and resolved before production begins.
Yes, all client designs are treated as confidential and exclusive. We do not reproduce, share, or distribute your designs to other clients under any circumstances.
Your designs are considered your intellectual property, and we maintain strict internal controls to protect them throughout the development and production process.
Confidentiality is a core part of our business, especially when working with private label and branded products. NDAs are available upon request.
Yes, we actively assist in refining designs to ensure they are suitable for manufacturing and end use. This may include adjustments to construction, materials, stitching methods, or layout to improve durability, comfort, and production efficiency.
Our goal is not to change your design, but to enhance it so that it performs better during manufacturing and delivers a higher-quality final product. This collaborative approach helps prevent production issues and ensures the final garment meets both aesthetic and functional expectations.
04 — Quantities
MOQ
MOQ depends on the specific product, materials, and level of customization required. Rather than applying a fixed number across all products, we evaluate each project individually to ensure production remains commercially viable while still accommodating your requirements.
Our approach is designed to balance flexibility with efficiency, allowing clients to move forward without unnecessary volume commitments.
Yes, MOQ can vary based on factors such as fabric type, construction complexity, printing methods, and customization details. Products requiring specialized materials or multi-step production processes may require higher quantities to maintain production efficiency.
Simpler designs with standard materials typically allow for more flexible order quantities. All MOQ details are clearly communicated during the quotation stage.
We understand the challenges faced by new brands and aim to provide a practical starting point wherever possible. While MOQs cannot always be reduced below viable production levels, we structure orders in a way that helps startups begin efficiently without unnecessary overhead.
Our focus is on creating a sustainable entry point that allows brands to test products before scaling.
Yes, MOQ can generally be distributed across a full size range within a single product. This allows you to maintain a balanced size ratio while meeting the overall quantity requirement.
Size distribution is planned during order confirmation to ensure production efficiency and accurate inventory allocation.
In many cases, MOQ can be divided across different colorways of the same product, provided the overall production setup remains efficient. This depends on the printing method, fabric requirements, and production complexity.
We review this during order planning to determine the most efficient way to accommodate multiple variations.
Yes, each product style is treated individually, and MOQ is typically applied per design. Different garments involve different production setups, materials, and processes, which means each style must meet its own production threshold.
This ensures that quality and efficiency are maintained across all items.
Yes, higher levels of customization — such as complex panel designs, multiple branding techniques, or specialized trims — can influence MOQ requirements. These elements increase production complexity and setup time.
We evaluate these factors in advance and provide clear guidance so that you can plan your order accordingly.
In many cases, repeat orders can be more flexible once initial development and setup stages are completed. Since patterns, materials, and specifications are already established, production can often be streamlined for future orders.
This allows brands to reorder efficiently while maintaining consistency.
We work closely with clients to structure orders in a way that aligns with both production requirements and business goals. This includes advising on size ratios, color distribution, and product combinations to maximize efficiency.
Our goal is to help you meet MOQ in a way that supports your inventory planning and market strategy.
MOQ is finalized during the quotation and pre-production stage, after reviewing product specifications, materials, and customization requirements. This ensures that all factors are considered before confirming quantities.
Clear MOQ agreement at this stage helps avoid production delays and ensures smooth order execution.
05 — Sampling
Sampling Process
Yes, sampling is a mandatory step before any bulk production begins. Every product goes through a structured sampling stage to ensure that all specifications, materials, and design elements are correctly executed.
The approved sample serves as the reference standard for bulk production, ensuring that all units produced match the agreed quality, fit, and finishing requirements.
We offer multiple types of samples depending on the stage of development. This typically includes development samples for initial concept validation, fit samples to refine sizing and proportions, and pre-production samples that represent the final approved version of the product.
Each stage allows for targeted feedback and adjustments, ensuring that the final product meets expectations before moving into bulk production.
Sampling timelines depend on the complexity of the product, material availability, and level of customization required. Simple designs can be developed relatively quickly, while more complex garments may require additional time for refinement.
Timelines are clearly communicated at the start of the sampling process, allowing you to plan your production schedule accordingly.
Samples are typically charged, as they involve material sourcing, pattern development, and production time. However, depending on the order volume and project scope, sample costs may be adjusted or offset during bulk order confirmation.
All costs are discussed transparently before sampling begins, so there are no unexpected charges.
Yes, revisions are a standard part of the sampling process. After reviewing the sample, you can provide feedback regarding fit, construction, materials, or design details.
We incorporate these changes into revised samples until the product meets your requirements. This iterative process ensures accuracy before moving into production.
The number of revisions depends on the complexity of the product and the clarity of the initial requirements. We continue refining the sample until it aligns with the agreed specifications.
Clear and detailed feedback during each revision helps streamline the process and reduce the number of iterations required.
Yes, we follow your provided specifications, tech packs, or reference materials closely during sampling. If adjustments are required for manufacturing feasibility, we communicate these clearly and seek approval before proceeding.
This ensures that the final sample remains aligned with your design while being optimized for production.
Once the sample is approved, it becomes the official reference for bulk production. All production processes are aligned with the approved sample, including materials, measurements, construction details, and finishing.
This helps ensure consistency across the entire order and minimizes the risk of deviations during production.
Yes, we ship samples internationally to ensure clients can physically review the product before approving it for production. Shipping methods are selected based on speed and destination.
Tracking details are provided so you can monitor delivery and plan your review process accordingly.
Sampling allows all design, fit, and construction issues to be identified and resolved before bulk production begins. This significantly reduces the risk of errors, rework, or inconsistencies in the final order.
By finalizing all details at the sampling stage, we ensure that production runs smoothly and meets the agreed expectations.
06 — Timeline
Production & Lead Time
Production lead time is calculated after sample approval and final confirmation of all specifications. The timeline depends on order quantity, product complexity, and current production scheduling.
Rather than providing generic estimates, we define timelines based on actual production capacity and order requirements. This ensures that delivery commitments are realistic and achievable.
Several factors influence production timelines, including order volume, fabric availability, level of customization, and the number of production processes involved.
Products with specialized materials, multiple branding techniques, or complex construction may require additional time compared to simpler designs. All influencing factors are reviewed and communicated before production begins.
Yes, higher levels of customization can impact production time. Features such as multi-panel construction, detailed printing, embroidery, or custom trims require additional setup and processing stages.
We account for these factors during planning to ensure that timelines remain accurate and production is executed efficiently without compromising quality.
Production timelines begin only after final sample approval, confirmation of specifications, and receipt of the agreed advance payment.
This ensures that all details are finalized before manufacturing starts, reducing the risk of changes or delays during production.
We follow a structured production schedule that outlines key stages such as material sourcing, cutting, stitching, finishing, and quality control.
Each stage is coordinated to maintain workflow efficiency and avoid bottlenecks. This systematic approach allows us to manage multiple orders while maintaining consistency and meeting deadlines.
Yes, we provide regular production updates to keep you informed about the status of your order. Updates typically cover progress stages such as material readiness, production milestones, and completion timelines.
This transparency allows you to track your order and plan your next steps with confidence.
Urgent orders can be accommodated depending on production capacity and current scheduling. In such cases, timelines are carefully evaluated to ensure feasibility without compromising quality.
We prioritize clear communication to determine whether an accelerated timeline can be achieved before confirming the order.
Consistency is maintained through standardized production processes and reference samples. All units are produced based on approved specifications, and quality checks are conducted at multiple stages.
This ensures that sizing, construction, and finishing remain uniform across the entire order, even at higher volumes.
In the rare event of a delay, we communicate immediately and provide updated timelines along with the reason for the delay.
Our approach focuses on proactive communication and problem resolution to minimize disruption and maintain transparency throughout the process.
On-time delivery is achieved through structured planning, realistic scheduling, and continuous monitoring of production stages. We align production timelines with order requirements and avoid overcommitting beyond capacity.
By maintaining control over production processes and following a disciplined workflow, we ensure that orders are completed and prepared for shipment within the agreed timeframe.
07 — Standards
Quality Assurance
We follow a structured quality control process across all stages of production. This includes material inspection before production, in-line quality checks during manufacturing, and final inspection before shipment. Each stage is monitored to ensure that the product meets the approved specifications in terms of construction, measurements, and finishing.
This multi-level approach helps identify and resolve issues early, ensuring consistent quality across the entire order.
Yes, our production is aligned with internationally accepted apparel manufacturing standards. We follow defined guidelines for stitching quality, measurements, fabric performance, and finishing.
Each product is evaluated against approved samples and technical specifications to ensure consistency and compliance with expected quality levels.
Yes, every order undergoes a final inspection before shipment. This includes checking measurements, stitching, printing quality, labeling, and overall finishing.
Only products that meet the approved standards are cleared for packing and dispatch. This ensures that the final shipment aligns with the sample and agreed specifications.
Consistency is maintained by using the approved sample as the production reference and following standardized workflows. All production units are manufactured according to the same specifications, materials, and processes.
In-line inspections and final checks ensure that each batch maintains uniform quality, sizing, and finishing across the entire order.
Yes, all fabrics are inspected before entering production. This includes checking for defects, color consistency, weight, and overall material quality.
Only approved materials are used in manufacturing, which helps prevent issues during production and ensures that the final product performs as expected.
Any defective or non-compliant items identified during production or final inspection are separated and corrected before shipment. Our internal quality control system ensures that such issues are addressed immediately.
This process helps prevent defective products from reaching the client and maintains overall quality consistency.
Yes, measurements are checked at multiple stages during production to ensure accuracy across all sizes. We follow approved size charts and specifications to maintain consistency.
This reduces the risk of size variation and ensures that garments meet the expected fit across the entire size range.
All printing and branding processes are monitored to ensure clarity, durability, and correct placement. We verify color accuracy, alignment, and finish during production and final inspection.
This ensures that branding elements meet visual standards and remain consistent across all units.
Yes, repeat orders are produced based on previously approved samples and specifications. By maintaining records of materials, patterns, and production details, we ensure that repeat production matches the original order.
This allows brands to scale while maintaining consistent product quality.
Production errors are minimized through structured workflows, clear specifications, and continuous monitoring at each stage. By identifying potential issues early and maintaining strict quality checks, we reduce the risk of defects and inconsistencies.
This approach ensures reliable output and smooth production across all orders.
08 — Commercial
Pricing & Payments
Pricing is calculated based on multiple factors including product type, fabric selection, design complexity, customization level, and order quantity. Each project is evaluated individually to ensure accurate costing aligned with production requirements.
This approach allows us to provide pricing that reflects the exact specifications of your product rather than applying generic estimates.
Yes, pricing becomes more efficient as order volume increases. Larger quantities allow better utilization of materials and production processes, which helps optimize overall cost per unit.
We structure pricing to support scalability while maintaining consistent product quality.
Payment terms are typically structured in two stages: an advance payment to initiate production and the remaining balance before shipment.
Exact terms are confirmed during order finalization, ensuring clarity and agreement before production begins.
No, full payment upfront is not typically required. Production begins after the agreed advance payment, with the remaining balance settled prior to shipment.
This structure ensures commitment from both sides while maintaining a secure and transparent transaction process.
We accept standard international payment methods commonly used in B2B transactions. The available options are shared during the order confirmation stage to ensure compatibility with your preferred payment process.
All transactions are handled securely and documented for transparency.
No, all costs are communicated clearly during the quotation stage. Pricing includes all agreed elements such as materials, production, and customization details.
Any additional requirements are discussed and approved before being included, ensuring full transparency throughout the process.
Pricing includes the agreed customization and branding elements based on your specifications. Since customization can vary significantly, all details are reviewed and incorporated into the quotation.
This ensures that the final price accurately reflects the product requirements.
Sample costs are generally separate, as they involve development work and material preparation. However, depending on the project scope and order volume, sample costs may be adjusted or considered during bulk order confirmation.
All details are discussed in advance to avoid any confusion.
Yes, we can provide a clear breakdown of pricing components upon request. This helps you understand how different factors such as materials, production processes, and customization affect the overall cost.
This transparency supports better planning and decision-making.
Yes, for ongoing projects and long-term collaborations, pricing structures can be optimized based on order consistency and volume.
We aim to build sustainable partnerships by offering stable and efficient pricing aligned with long-term production needs.
09 — Delivery
Shipping & Logistics
Yes, we ship orders globally using reliable international logistics partners. Our operations are structured to support export shipments, ensuring that orders can be delivered to clients across different regions without complications.
We coordinate shipping methods based on order size, urgency, and destination to ensure efficient delivery.
We offer multiple shipping options including air freight and sea freight. The selection depends on factors such as order volume, delivery timeline, and cost considerations.
Air freight is typically used for faster delivery, while sea freight is more suitable for larger bulk shipments where cost efficiency is a priority.
Shipping costs are calculated based on factors such as package weight, volume, destination, and selected shipping method. Each shipment is evaluated individually to determine the most efficient and cost-effective option.
We provide shipping cost estimates during the order finalization stage for full transparency.
Delivery timelines depend on the shipping method and destination. Air shipments typically arrive faster, while sea shipments require longer transit times.
Estimated delivery timelines are shared before dispatch so you can plan accordingly.
Yes, we manage all standard export documentation required for international shipping. This includes invoices, packing lists, and other necessary paperwork to ensure smooth customs clearance.
Proper documentation helps prevent delays and ensures compliance with shipping regulations.
Yes, tracking details are provided once the shipment is dispatched. This allows you to monitor the progress of your order and stay informed about its delivery status.
Customs duties and taxes are typically the responsibility of the buyer, depending on the regulations of the destination country.
We ensure that all documentation is correctly prepared to support a smooth customs process.
Products are packed using secure and organized packaging methods to protect them during transit. Packaging is designed to prevent damage, maintain product quality, and ensure efficient handling.
Custom packaging options can also be arranged based on client requirements.
Yes, we are equipped to handle bulk shipments and large-volume orders. Our logistics coordination ensures that even large consignments are managed efficiently from production to delivery.
We select appropriate shipping methods to balance cost and delivery timelines.
Safe delivery is ensured through proper packaging, reliable logistics partners, and accurate documentation. Each shipment is prepared to minimize risk during handling and transit.
By maintaining control over these factors, we ensure that products arrive in good condition and within the expected timeframe.
10 — Branding
Private Label & Branding
Yes, we specialize in private label manufacturing for brands looking to produce products under their own identity. This includes full customization of garments along with branding elements such as labels, logos, and packaging.
Our process allows you to develop products that are uniquely aligned with your brand rather than relying on generic or pre-made items.
Yes, we apply client-provided logos using multiple methods such as sublimation, screen printing, embroidery, and heat transfer, depending on the product and design requirements.
Logo placement, size, and application method are defined during the sampling stage to ensure accurate and consistent branding across all units.
Yes, we provide a full range of branding elements including woven labels, printed labels, neck tags, hangtags, and care labels.
All labels are produced according to your specifications and integrated into the garment during production to maintain consistency and professional presentation.
Yes, we offer custom packaging options such as branded poly bags, boxes, and inserts. Packaging can be tailored to match your brand identity and product positioning.
This helps create a complete branded experience from product to final delivery.
Yes, all branding elements, designs, and specifications are treated as confidential. We do not share or reproduce your brand assets for other clients.
Your brand identity remains fully protected throughout the development and production process.
Yes, we follow your brand guidelines closely, including color schemes, logo placement, typography, and overall design direction.
During sampling, we verify that all elements align with your brand standards before moving into bulk production.
Yes, we support new brands by assisting with product development, branding integration, and production planning. While we do not replace your creative direction, we help ensure that your products are production-ready and aligned with your brand vision.
This structured approach helps new brands launch with confidence.
Yes, branding can be applied across all product categories, including sportswear, activewear, and accessories. The application method is selected based on the product type and material to ensure durability and visual quality.
This ensures consistent branding across your entire product range.
Yes, we select branding techniques based on product requirements. For example, sublimation is commonly used for performance apparel, while embroidery or screen printing may be preferred for other garments.
Each method is chosen to ensure the best balance between appearance, durability, and production efficiency.
Branding consistency is maintained through approved samples, standardized specifications, and controlled production processes. All branding elements are applied according to defined guidelines during production.
This ensures that every unit reflects the same quality and visual identity, even across repeat orders.
11 — Support
Orders, Support & After-Sales
Orders are initiated by sharing your product requirements, including design details, quantities, customization specifications, and timelines. Based on this, we review the project, provide a quotation, and proceed to sampling if required.
Once the sample is approved and terms are confirmed, production is scheduled and the order moves into the manufacturing phase.
To start an order, it is important to provide details such as product type, design files or tech packs, quantity, size breakdown, customization requirements, and target timelines.
Providing clear and complete information at the beginning helps streamline the process and ensures accurate production planning.
Order modifications are possible only before production begins. Once production is in progress, changes may not be feasible due to material usage and workflow scheduling.
We recommend finalizing all specifications during the sampling and approval stage to avoid any disruptions.
Yes, production only begins after full confirmation of all order details, including product specifications, quantities, timelines, and payment terms.
This ensures that both sides are aligned and reduces the risk of errors during manufacturing.
Yes, we provide structured support throughout the entire process — from initial inquiry and sampling to production and shipment.
Our goal is to ensure that each stage is handled efficiently with clear communication and coordination.
We provide after-sales support to address any concerns related to delivered orders. This includes reviewing feedback, resolving issues if they arise, and ensuring that future orders are aligned with your expectations.
Our focus is on maintaining long-term relationships through consistent service and support.
If any issues are identified after delivery, we review them based on the agreed specifications and production standards. Each case is handled individually to determine the appropriate resolution.
We aim to address concerns in a fair and structured manner while maintaining transparency.
Yes, repeat orders are managed efficiently using previously approved samples and specifications. This allows faster processing and ensures consistency across multiple production cycles.
Maintaining records of past orders helps streamline future production.
Yes, we work with clients on an ongoing basis and support long-term production requirements. Our structured processes allow us to maintain consistency, improve efficiency, and align with your brand's growth over time.
We focus on building stable and reliable manufacturing partnerships.
Smooth order execution is achieved through clear planning, defined workflows, and continuous coordination across all stages. From order confirmation to final delivery, each step is managed systematically.
This ensures that production runs efficiently, timelines are maintained, and the final output meets the agreed standards.
You can contact us directly through the following channels for inquiries, quotations, and order discussions:
Email: info@prowaygear.com
WhatsApp: +92 300 6161627
Phone: +92 345 4778778
Address: Ramgarh Aimanabad Road, Sialkot, Punjab, Pakistan 51310
Our team is available to respond to inquiries, discuss project requirements, and guide you through the complete manufacturing process.